+49 (0)40 600 885 0


Mon.- Fri. 9:00 - 19:00, Sat. 10:00 - 19:00

Unger Hamburg, Neuer Wall 35

UNGER Hamburg
Neuer Wall 35
20354 Hamburg, DE

Mon.- Fri. 9:00 - 19:00, Sat. 10:00 - 19:00

Our opening hours in store

UZWEI Kaisergalerie
Große Bleichen 23-27
20354 Hamburg, DE

10:00 - 19:00

Privacy policy

DATA PROTECTION (last update on 16.02.2023)

1. the name and contact details of the data controller and of the company data protection officer:

This data protection declaration applies to data processing by:

Person responsible:

Unger GmbH & Co. KG
Neuer Wall 35 20354 Hamburg Germany
Phone: +49 (0)40 600 88 50*
Fax +49 (0)40 600 885 208
E-mail: service@unger-fashion.com

The company data protection officer can be contacted at the above address, at the attention of the data protection officer, or by e-mail at datenschutz@unger-fashion.com

2. the collection, storage and deletion of personal data and the nature and purpose of its use:

a) When visiting the website:

When you visit our website www.unger-fashion.com, information is automatically sent to the server of our website by the browser used on your terminal device. This information is temporarily stored in a so-called log file. The following information is collected without your intervention and stored until it is automatically deleted:

- IP address of the requesting computer,
- Date and time of access,
- Name and URL of the retrieved file,
- Website from which access is made (referrer URL),
- the browser used and, if applicable, the operating system of your computer, as well as the name of your Access-Providers.

The data mentioned will be processed by us for the following purposes:

- Guarantee of a smooth connection setup of the website,
- To ensure a comfortable use of our website,
- Evaluation of system safety and stability as well as
- for other administrative purposes.

The legal basis for data processing is Art. 6 Para. 1 S. 1 lit. f DSGVO. Our legitimate interest follows from the purposes listed above for the collection of data. Under no circumstances do we use the collected data for the purpose of drawing conclusions about your person.

b) When registering for the newsletter:

If you have expressly consented in accordance with Art. 6 para. 1 sentence 1 lit. a DSGVO, we will use your e-mail address to send you our newsletter on a regular basis. To receive the newsletter, it is sufficient to provide an e-mail address.

So-called web beacons (item 4) are used to send the newsletter. These enable us to analyse the success of the newsletter on the basis of key figures such as clicked links and to optimise our offer through the knowledge gained in this way. Your data will only be passed on to third parties for the technical processing of the newsletter dispatch via a service provider working in compliance with data protection regulations, who makes the dispatch and analysis possible for us.

You can unsubscribe at any time, for example via a link at the end of each newsletter. Alternatively, you can also send your unsubscribe request to service@unger-fashion.com by e-mail at any time.

c) Order and payment data:

- In order to accept, process and execute your order, your data will be forwarded to service providers, such as the delivery company, if necessary. We only forward the personal data that is required for delivery (name and address of the recipient). If you give us your consent during the ordering process, we will also forward your e-mail address to the delivery service provider so that they can offer you additional services (e.g. delivery notification, selection of a different delivery date or storage location). Your consent is not required for the conclusion of the contract and is valid until revoked, which you can declare at any time with effect for the future, e.g. by e-mail to service@unger-fashion.com.

- Payment data is collected in encrypted form and used exclusively to process the corresponding transaction. Except in the case of payment by purchase on account, Unger has no knowledge or access to the bank and credit card data. The processing is carried out exclusively by the corresponding service provider.

- As a registered customer you can select the option "Save payment data" in the order process. Thus, the secure and simple storage of sensitive credit card data takes place via a so-called "alias" (token) on your customer account for later purchases.

- Under "My customer account" under "My payment data" you can manage or delete the stored information. If you do not wish to store a credit card in your profile, you can enter the data again for each order.

d) Registration data:

Within the ordering process you have the possibility to set up a customer account with us. Your address data including e-mail address and orders will be stored here. You only have to enter your customer name and a password for the next order. The password must be kept secret.

e) Credit rating:

In case we provide advance services, e.g. for a purchase on account within the UNGER Fashion Concierge selection, we check your creditworthiness regularly and in specific instances where there is a legitimate interest, also for existing clients. For this process, we work together with Creditreform Boniversum GmbH, Hammfelddamm 13, 41460 Neuss, from whom we receive the data required for this purpose. For this specific aim, we transmit your name and contact details to Creditreform Boniversum GmbH. The legal basis for the data processing is Art. 6 para. 1 p. 1 lit. f DSGVO. Our legitimate interest base on reasons of creditor and credit protection. The information is under Art. 14 DSGVO on the data processing taking place at Creditreform Boniversum GmbH can download here: www.boniversum.de/eu-dsgvo/


(f) erasure of data:

Your data stored with us will only be stored as long as it is required for optimal processing.

- The data of the customer account will be stored until you cancel the account.
- The order data remain stored without customer account up to the completion.

Then the data will be deleted, unless there are legal storage obligations. Excluded from the deletion are data which we need to process outstanding tasks or to enforce our rights and claims, as well as data which we are required by law to store. In this case, the data will be blocked for further use.

3. transfer of data:

Your personal data will not be transferred to third parties for purposes other than those mentioned. The passing on to third parties only takes place if:

- you have given your express consent to this in accordance with Art. 6 Para. 1 S. 1 lit. a DSGVO,
- the disclosure according to Art. 6 para. 1 sentence 1 lit. f DSGVO is necessary for the assertion, exercise or defense of legal claims and there is no reason to assume that you have an overriding legitimate interest in the non-disclosure of your data,

- in the event that a statutory provision is required for disclosure pursuant to Art. 6 (1) sentence 1 lit. c DSGVO.

obligation exists, and

- this is legally permissible and pursuant to Art. 6 (1) sentence 1 lit. b DSGVO for the processing of contractual relationship with you is necessary.

4 Cookies & Web Beacons:

a) Cookies:

We use Cookies on our website. These are small files that are automatically created by your browser and stored on your terminal device (laptop, tablet, smartphone or similar) when you visit our site. Cookies do not cause any damage to your terminal device and do not contain any viruses, Trojans or other malware. Information is stored in the cookie that is related to the specific terminal device used. However, this does not mean that we gain direct knowledge of your identity.          

The use of cookies serves different purposes. Some of them are necessary for the operation of the website. They serve to enable you to use our offer. The legal basis for the use of these types of cookies is GPDR sec. 6 para. 1 sentence 1 lit. f. These are primarily so-called session cookies, which may occur, for example, in connection with our shopping basket system and with which we document your data protection consent.

Insofar as you have consented to this, we also use so-called cookies for marketing purposes, functional cookies and analytics cookies, which allow us to place advertisements, to save information you have already provided and to statistically evaluate the use of our website. These cookies thus help us to optimise and personalise our offer for you. The legal basis for this is your consent, GDPR sec. 6 para. 1 sentence 1 lit. a. Such cookies are usually using third-party services.

Our website uses the cookie consent technology "Consent Management Platform (CMP)” by Usercentrics to obtain your consent to the storage of certain cookies on your terminal device and to document this in accordance with data protection law. The provider of the technology is Usercentrics GmbH, Sendlinger Str. 7, 80331 Munich, Germany, website: https://usercentrics.com/ (hereinafter "Usercentrics").    

When you visit our website, a connection is established to Usercentrics's servers in order to obtain your consent to cookie use and other privacy statements. Usercentrics then stores a cookie on your terminal device in order to be able to assign the consents you have given or their revocation to you. The data collected in this way is stored until you request us to erase it, delete the Usercentrics cookie yourself or the purpose for storing the data no longer applies. Mandatory legal storage obligations remain unaffected.  

Usercentrics acts as a processor for us, GDPR sec. 28. Usercentrics is used to obtain the legally required consent for the use of cookies. The legal basis for this is GDPR sec. 6 para. 1 sentence 1 lit. c.             

Cookie Settings

b) Web Beacons:

Web beacons are invisible graphics used to collect information. Web beacons can be used to evaluate visitor traffic to websites.

5. analysis tools:

The measures listed below and used by us are carried out on the basis of Art. 6 para. 1 sentence 1 lit. f DSGVO. The respective data processing purposes and data categories can be found in the corresponding tools.

a) econda:

For the purpose of web analysis and website tracking, we use technology from econda (econda GmbH, Zimmerstr. 6, 76137 Karlsruhe, Germany) on our website. econda analyses and collects transaction data for marketing purposes in order to offer personalised content. For this purpose, econda stores "1st party cookies" on your terminal device, which means that the processed data originates exclusively from our website. 

With this data, pseudonymised user profiles are created, evaluated and used to address you with appropriate advertising based on your user behaviour. Enconda helps us to analyse the use of our website and to further develop it in terms of user-friendliness.

The basis for this use is your consent to the analysis and optimisation of our online offer within the meaning of GDPR sec. 6 para. 1 sentence 1 lit. a. You can revoke your consent at any time, e.g. in the Cookie Settings.

When using enconda, the pseudonymised data can in no way be used to personally identify the visitor to the website.

You can find more information about enconda GmbH and the TÜV seal "Tested data protection" at https://www.econda.de/warum-econda/datenschutz-made-in-germany/.

b) Google Analytics:

For the purpose of demand-oriented structuring and continuous optimisation of our pages, we use Google Analytics, a web analysis service of Google Ireland Limited (Gordon House Barrow Street, Dublin 4, Ireland, subsequently named „Google“). The legal basis for this processing is your consent, GDPR sec. 6 para. 1 sentence 1 lit. a. You can revoke your consent at any time, e.g. in the Cookie Settings. 

In this context, pseudonymised usage profiles are created and cookies (see under point 4) are used. The information generated by the cookie about your use of this website, such as

- browser type/version,
- operating system used,
- referrer URL (the page previously visited),
- host name of the accessing computer (IP address),
- time of server request,

will be transmitted to a Google server and stored there. The information will be used to evaluate the use of the website, to compile reports on website activity and to provide other services associated with the use of the website and the Internet for the purposes of market research and the design of these Internet pages in line with requirements. This information may also be transferred to third parties if this is required by law or if third parties process this data on our behalf. Under no circumstances will your IP address be merged with other Google data. The IP addresses are anonymised so that an allocation is not possible (IP masking).

You may refuse the use of cookies by selecting the appropriate settings on your browser, however, please note that if you do this you may not be able to use the full functionality of this website.      

You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google by downloading and installing a browser add-on:


Further information on data protection in connection with Google Analytics can be found here:


c) Facebook pixels:

Our website uses the tracking service Facebook Pixel. This is a product of Facebook Ireland Limited (4 Grand Canal Square, Grand Canal Harbour, Dublin 2 Ireland). This service documents the transactions on our website, such as the time spent on pages, the placement of products in the shopping cart or purchases. The data used for this purpose is stored on your computer using cookies (section 4).

The stored data is used to analyse the search and purchase behaviour of visitors to this website (tracking). The information collected is used to improve the website and the offer.

You have the option of deactivating the collection of data for the above-mentioned purposes. A permanent cookie is then set, which prevents data collection as long as you do not specifically delete this cookie in your browser. You can repeat your objection at any time.

To deactivate Facebook pixels, please click the following link.

6 Retargeting Tools:

a) Google Remarketing:

On this website, Google Remarketing, a Google retargeting service, collects and stores data from which user profiles are created using pseudonyms. Through this technology, users who have visited our websites and online services will see targeted advertising from us on other external pages of the Google Partner Network. For this purpose, a cookie is placed on your computer with which the user behaviour when visiting the website can be analysed and subsequently used for targeted product recommendations and interest-based advertising. By setting cookies, no personal data is stored and processed.

If you do not wish to receive interest-based advertising, you may opt-out of Google's use of cookies for these purposes by following the instructions at https://www.google.de/settings/ads/onweb#display_optout.

b) Criteo:

For our website we also use the retargeting tool Criteo (Criteo GmbH, Gewürzmühlstr. 11, 80538 München). For marketing purposes, Criteo collects information about the surfing behavior of website visitors in a purely anonymous form. For this purpose, cookies are set on the visitor's computer.

Criteo can thus analyze the surfing behavior and then display targeted product recommendations as suitable advertising banners when other websites are visited. Under no circumstances can the anonymous data be used to personally identify the visitor to the website. The data collected by Criteo is only used to improve the advertising offering. On the bottom right of each banner that appears is a small "i" (for information), which opens when the mouse is over and leads to a page that explains the system and offers an opt-out. When clicking on Opt-Out, an "Opt-Out"-Cookie is set, which prevents the display of these banners in the future. They will not be used or passed on to third parties in any other way.

You can obtain more information from Criteo at http://www.criteo.com/de/datenschutzrichtlinien and object to the anonymous analysis of your surfing behaviour.

7 Social media:

On our website there is the possibility to share content in the social networks Facebook and Pinterest. We use this opportunity to make our website better known. The advertising purpose behind this is to be regarded as a legitimate interest within the meaning of the DSGVO. The integration of these plug-ins by us takes place by means of the so-called two-click method in order to protect visitors to our website as best as possible. The responsibility for data protection compliant operation is to be guaranteed by the respective provider.

8. Miscellaneous:

a) Google Maps:

Our website uses a Google Maps API to visually display geographical information. Google Maps is a product of Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; hereinafter "Google"). When Google Maps is used, Google also collects, processes and uses data about the use of the Maps functions by visitors to the websites. For more information about data processing by Google, please refer to Google's privacy policy.

Further instructions on how to manage your own data in connection with Google products can be found here: https://support.google.com/accounts/answer/3024190.

b) WisePops:

We use the services of WisePops SAS, 49 rue Jean De La Fontaine, 75016 Paris, France, to conduct surveys among our users. WisePops uses cookies (Section 4) to determine whether and how users interact with the survey popups. We use the survey results to optimize the site. More information can be found on the WisePops website.

c) Fraend

We use the German platform FRAEND (FRAEND GmbH; Gaudystr. 10; 10437 Berlin; Germany) to enable product evaluations and visitor discussions. You can only participate in such a visitor discussion if you register via a user account with us, with FRAEND or another service such as Facebook or Google (in the latter case, theoretically these services can also track your FRAEND usage). FRAEND uses cookies to identify you and can also integrate services for use-based advertising - which you can prevent here. Here you will find details on data protection at FRAEND.

9. Push notifications

You can opt in to receive our push notifications. To send our push notifications, we use the delivery service "CleverPush", which is provided by CleverPush UG (haftungsbeschränkt), Nagelsweg 22, 20097 Hamburg ("CleverPush").

You will receive regular information about [please specify the content of the notifications as detailed as possible].

To opt in, you must confirm your browser's request to receive notifications. This process is documented and stored by CleverPush. This includes saving the opt in time and your browser ID or device ID. The collection of this data is required so that we can understand the processes in case of misuse and therefore serves our legal protection.

To show you the push notifications, CleverPush collects and processes your browser ID on our behalf and your device ID in the case of mobile access.

By subscribing to our push notifications, you agree to their receipt. Legal basis for the processing of your data after registration for our push notifications is in the presence of your consent Art. 6 para. 1 lit. a GDPR. CleverPush also statistically evaluates our push notifications. CleverPush can detect if and when our push notifications were displayed and clicked by you.

Your consent to the storage and use of your personal information to receive our push notifications and the statistical survey described above may be revoked at any time with future effect. To revoke consent, you can change the setting to receive push notifications in your browser. If you use our push notifications on a desktop PC with the operating system "Windows", you can also unsubscribe our push notifications by right-clicking on the respective push notification in the settings that appear there.

Your data will be deleted as soon as they are no longer necessary to achieve the purpose of their survey. Your data will be stored as long as the subscription to our push notifications is active.

Under the following link, the process of unsubscribing will be explained in detail: https://cleverpush.com/faq.

10. rights of the persons concerned:

You have the right:

- to request information about your personal data processed by us in accordance with Art. 15 DSGVO. In particular, you may request information on the processing purposes, the category of personal data, the categories of recipients to whom your data have been or will be disclosed, the planned storage period, the existence of a right of rectification, deletion, restriction of processing or objection, the existence of a right of complaint, the origin of your data, unless it has been collected from us, as well as the existence of an automated decision-making process including profiling and, if applicable, meaningful information on its details;

- in accordance with Art. 16 DSGVO, to immediately request the correction of incorrect or incomplete personal data stored by us;

- to demand the deletion of your personal data stored by us in accordance with Art. 17 DSGVO, unless the processing is necessary for the exercise of the right to freedom of expression and information, for the fulfilment of a legal obligation, for reasons of public interest or for the assertion, exercise or defence of legal claims;

- to demand the restriction of the processing of your personal data in accordance with Art. 18 DSGVO if the correctness of the data is disputed by you, the processing is unlawful but you refuse its deletion and we no longer need the data but you need it to assert, exercise or defend legal claims or you have lodged an objection against the processing in accordance with Art. 21 DSGVO;

- in accordance with Art. 20 DSGVO, to receive your personal data which you have provided to us in a structured, common and machine-readable format or to request the transfer to another responsible person;

- in accordance with Art. 7 para. 3 DSGVO, to revoke your consent once given to us at any time. The consequence of this is that we may no longer continue the data processing based on this consent in the future, and

- to complain to a supervisory authority pursuant to Art. 77 DSGVO. As a rule, you can contact the supervisory authority at your usual place of residence or workplace or at our company headquarters.

11. right of objection:

If your personal data is processed on the basis of legitimate interests pursuant to Art. 6 para. 1 sentence 1 lit. f DSGVO, you have the right to object to the processing of your personal data pursuant to Art. 21 DSGVO if there are reasons for doing so which arise from your particular situation or if the objection is directed against direct marketing. In the latter case, you have a general right of objection, which is implemented by us without stating a particular situation. If you would like to make use of your right of revocation or objection, simply send an e-mail to service@unger-fashion.com.

12. data security:

We use the widespread SSL (Secure Socket Layer) method in conjunction with the highest level of encryption supported by your browser when visiting our website. As a rule, this is a 256-bit encryption. If your browser does not support 256-bit encryption, we use 128-bit v3 technology instead. You can tell whether an individual page of our website is transmitted in encrypted form by the closed representation of the key or lock symbol in the status bar of your browser. We also use suitable technical and organisational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction or against unauthorised access by third parties. Our security measures are continuously improved in line with technological developments.

13. topicality and change of this data security explanation

This privacy policy is currently valid and as of Feburary 2023.

Due to the further development of our website and offers on it or due to changed legal or official requirements, it may be necessary to amend this data protection declaration. The current data protection declaration can be viewed at any time on the website under https://www.unger-fashion.com/en/custom/index/sCustom/65 can be retrieved and printed out by you.

Please note: The privacy policy has been translated. The German data privacy policy apply.